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ADSA Accreditation and online examinations

Customer story · Trade association and industry accreditation

The backbone of essential learning for ADSA members.

The Automatic Door Suppliers Association were Cortexa LMS customers for over seven years before migrating to our flagship Totara platform in 2024 — bringing training, examinations and re-certification into one place.

Extended enterpriseOnline examinationsAccessibilityTotara TXP
Impact at a glance
500+
member organisations reached
6,750
individual accredited installers
8,000
installer cards issued each year
£8,000
saved annually on the retired exam contract

ADSA’s Totara Academy, built and supported by Cortexa

The company

Setting the standard for the powered pedestrian door industry.

The Automatic Door Suppliers Association (ADSA) offers its members access to industry-leading accreditation, training and education. Its industry-wide Installer Card scheme operates alongside the Construction Safety Certification Scheme (CSCS) — only ADSA accredited installers are allowed to sign off powered pedestrian doors.

ADSA courses are designed to encourage the highest levels of knowledge and competence across the industry. Having run a custom Cortexa solution for over seven years, the Association upgraded to Totara in the summer of 2024.

Snapshot
Sector
Trade association · powered pedestrian doors
Audience
500+ organisations, 6,750 installers
Platform
Totara TXP, extended enterprise
Focus
Accreditation, online exams, re-certification
Delivered by
Cortexa · Totara Platinum Partner

The challenge

Maximising the reach, benefits and cost savings of a new Totara platform.

ADSA had built a hugely successful network of active learners, but examinations sat outside the LMS on a costly third-party platform and classroom training was managed largely offline.

Exams locked to the premises

Final assessments were delivered on ADSA premises via a supplied, locked-down iPad, or remotely only after learners downloaded an app.

A second silo of learner data

The third-party exam platform never reported into the LMS, creating duplicate records and cross-training overhead for administrators.

A convoluted renewal process

Re-certification relied on manually recorded classroom attendance, unautomated email reminders and manual re-enrolment onto refresher courses.

Workarounds capping ambition

Custom compromises stunted ADSA’s ability to offer more to learners and capitalise on high engagement — and the old contract was expensive.

The solution

An integrated assessment system that never stops turning.

Cortexa built a Totara solution that triggers a continual cycle of training, reassessment and qualification issuing — ensuring the highest installation standards and user safety.

Blended exams from question banks

Totara’s question bank facility serves a mandatory first section alongside randomised questions — 10 from 30 on sliding doors, 10 from 30 on swing doors, then control systems.

Timed, single-attempt assessment

A one-hour timer starts the moment the first question is answered, with learners restricted to a single attempt.

Accredited Installer cards

A complete record of achievement lets ADSA issue cards covering BS EN 16005 alongside CSCS site-safety accreditation with total confidence.

Automated three-year recall

The LMS prompts qualified installers to take a six-module refresher and hour-long exam every three years, then reissues their qualification documents.

Accessibility widget

A Userway plugin lets learners adjust contrast, text size and readability, with an instant dyslexia-friendly font switch. Feedback has been extremely positive.

Replicated for BS EN 17352

The same system has since been rebuilt for entrance control equipment training — turnstiles and swing lanes.

The result

Every trainee on the new system, and a retraining cycle that runs itself.

Figures from the first eight months since the new Totara Academy went live.

910
installers completed training
1,900
accredited courses completed
600
newly qualified or renewed BS EN 16005
250+
CSCS cards issued
Reporting in one place
All online courses and test results now report from within Totara, saving time and removing the need for cross-training.
Accreditation in perpetuity
Automated recall keeps retraining, assessment and accreditation cycling without administrative chasing.
Cost removed, reach added
The old exam contract was terminated, saving around £8,000 a year while widening access.

In summary

What the new Totara process delivers.

01

Technical exams, online

Full BS EN examinations run inside the platform, timed and secure, with no third-party app or supplied hardware.

02

Reasonable adjustments as standard

Learners with vision impairments, dyslexia and other needs can adapt the interface themselves.

03

A modern, engaging platform

Better presentation of learning content and a more interactive experience that encourages engagement.

“Cortexa have been the sole provider of our learning academy, which forms the backbone of essential learning for our members in the powered pedestrian door industry. Moving up to Totara for our online accreditations has taken our membership service offering to even greater levels.”

“All of these improvements have gone down a storm with our members and are saving us time and money in the process.”

KP
Ken Price Managing Director, Automatic Door Suppliers Association

Run accreditation for your industry?

Tell us about your scheme and we’ll show you how Totara can handle training, examination and re-certification end to end.