Course Title: Being Assertive
Duration: 20 Minutes
Knowledge Test: Yes
Certificate of completion: Yes
Description: One person’s notion of assertiveness can be very different to another’s. This module will explain what assertiveness is and equip you with techniques that will help you to behave confidently with work colleagues and get your point of view across in the right way.
The module will take about 20 minutes to complete and includes a short knowledge check to check your understanding.